Learn about student support resources and processes. Some articles are Staff only and will require employees to be logged in to view.
Students needing assistance with Coast Mountain College accounts and services can contact Enrolment Services including password resets can contact Enrollment Services at 1.877.277.2288 or email info@coastmountaincollege.ca
Information regarding myCMTN including first time use and password changes
If a piece of information is unique to a student, or can lead back to them in any way, it is private and needs to be protected with the utmost care. One of the easiest steps to take is to make use of your provided institutional email address. Not only does this protect any student information held in your mailbox as it is within our network, but also provides consistency for the students.
Problems downloading apps that are not available for the region your phone or device's store is set to? Follow the steps in this article to change your device app store country/region to Canada.
For most courses, a basic computer meeting minimum recommendations is all that is needed. Requirements do vary by course and program so please review these and also check program/course details for additional specifications.
How to turn on/off Brightspace Notifications
1 on 1 Brightspace Help, Laptop Lending Program & More
Info on Library Services and Assistance
How to set up your Coast Mountain College Microsoft Portal
What do I do if I am a student who has experienced sexual violence?
Early Alert Referral System (EARS)
On Wi-Fi Calling and how to activate it on Android or Apple devices. Please note that, some devices do not support Wi-Fi Calling features.