Wi-Fi Calling Activation on Smartphone Devices

What is Wi-Fi Calling? 

Wi-Fi Calling may improve the quality of voice calls in areas with weak cellular network coverage, no special plan, add-on services and separate application required. It does so by enabling you to make or receive phone calls and texts via Wi-Fi. Please note that, some devices do not support Wi-Fi Calling features.

For Apple: 

1. Go to Settings.
2. Tap Phone.
3. Tap Wi-Fi Calling.
4. Turn on Wi-Fi Calling. (You might need to enter or confirm your address for emergency services.)

For more information on how to use Wi-Fi calling on Apple devices see:  https://support.apple.com/en-ca/HT203032

For Android:

1. Pull down the notification shade and long-press the Wi-Fi icon to enter Wi-Fi settings.
2. Scroll to the bottom and select “Wi-Fi Preferences”.
3. Tap “Advanced”.
4.  Select Wi-Fi Calling and flip the switch to “On”

or

1. Open the Phone app.
2. Tap More (three dots) then Settings.
3.  Tap Calls.
4.  Tap Wi-Fi Calling.

For more information on how to use Wi-Fi calling on Android devices see: https://support.google.com/phoneapp/answer/2811843?hl=en