Wi-Fi Calling Activation on Smartphone Devices

What is Wi-Fi Calling? 

Wi-Fi Calling may improve the quality of voice calls in areas with weak cellular network coverage, no special plan, add-on services and separate application required. It does so by enabling you to make or receive phone calls and texts via Wi-Fi. Please note that, some devices do not support Wi-Fi Calling features.

For Apple: 

  1. Go to Settings.
  2. Tap Phone.
  3. Tap Wi-Fi Calling.
  4. Turn on Wi-Fi Calling. (You might need to enter or confirm your address for emergency services.)

For more information on how to use Wi-Fi calling on Apple devices see:  https://support.apple.com/en-ca/HT203032

For Android:

  1. Pull down the notification shade and long-press the Wi-Fi icon to enter Wi-Fi settings.
  2. Scroll to the bottom and select “Wi-Fi Preferences”.
  3. Tap “Advanced”.
  4.  Select Wi-Fi Calling and flip the switch to “On”

or

  1. Open the Phone app.
  2. Tap More (three dots) then Settings.
  3.  Tap Calls.
  4.  Tap Wi-Fi Calling.

For more information on how to use Wi-Fi calling on Android devices see: https://support.google.com/phoneapp/answer/2811843?hl=en