How to submit a Service Request

In order to submit a service request you must first be logged in.
Click the Log In link in the upper right corner of the page and enter your Coast Mountain College credentials.

Once you're logged in, navigate to the Service Catalogue page and select the Category that pertains to your request.

Adding attachments in the Service Request

  • When you are completing your form and are ready to attach files, click on Browse under Attachment.

  • Now you will need to browse to the folder where your files are located. You can either add all the files at once, or you can select one at a time. If you want to select them all at once then you will need to press Control A and then click Open.


  • If you would only like to select Picture 1 and Picture 5 then you will need to select Picture 1 and then while holding down the Control key click on Picture 5Then click Open. You can select as many within the folder as you wish, but you cannot switch to another folder.


  • You can also add each file one at a time. Select a file then click Open.  Now click on Request. You will see the following:

  • To add additional files you will have to open the incident after the Request is created. Click on View the request you just created.

image of Ticket Requests menu item

  • If returning to do so at a later time, navigate to the Service Catalogue > Ticket Requests and select the ticket you wish to add files to by clicking on the Title in the list.

image of add attachment button on individual ticket view

  • The Request Title link which will open the Service Request Detail View for you, allowing you access to Add Attachment, Comment or Withdraw Request.

At any time you can navigate to My Requests from the right hand side view of the Services page.

Uploaded Image (Thumbnail)Click View All Recent Requests > to see all.



Article ID: 4302
Thu 8/25/22 10:13 AM
Tue 9/12/23 12:36 PM