My Recently Visited Services
Requests for video conference (VC) room equipment and troubleshooting. This is not for Faculty usage support of VC room equipment. For such requests, please use the Faculty Support Request (COLT) service.
Issues with connection to College network and shared drives
Requests for services from Institutional Research
Requests for desktops, laptops, and associated computer hardware support.
Not purchasing.
This form begins the IT Account, Access & Hardware provisioning processes for an Onboarding or Change of Position.
For Trades Program moves, repairs or other Tool Crib related services
Requests for issues with logins/password or access to college network resources.
Request a change of name for your Coast Mountain College accounts once you have confirmation that your name has been updated in Colleague.
Requests related to IT security; MFA, antivirus alerts, phishing emails, unauthorized access.
This form begins Account Access changes for Offboarding Employees
Issues with Colleague / myCMTN / Informer / Colleague specific printing
Software that is not Brightspace, ImageNow or Colleague
Requests for new or replacement mobile phones, support and plan changes.
Requests related to Polycom desk phones.
Use this service for requests related to issues with Papercut and printing.
Request Self-Service access for exempt employees, board members, & contracted individuals
Requests related to Coast Mountain College web sites, SharePoint Portal and Sitefinity CMS