My Recently Visited Services
Requests for desktops, laptops, and associated computer hardware support.
Not purchasing.
Requests for large quantity printing, photocopying, and binding needs.
Requests related to IT security; MFA, antivirus alerts, phishing emails, unauthorized access.
Requests for services from Institutional Research
Use this service for requests related to issues with Papercut and printing.
Issues with Colleague / myCMTN / Informer / Colleague specific printing
Requests related to Coast Mountain College web sites, SharePoint Portal and Sitefinity CMS
Requests related to D2L / Brightspace that are not: Class List Updates, New Shell Creation, or Faculty Support (COLT) requests
Requests for video conference (VC) room equipment and troubleshooting. This is not for Faculty usage support of VC room equipment. For such requests, please use the Faculty Support Request (COLT) service.
Request a class list update for your LIVE Brightspace course shells
Issues with connection to College network and shared drives
Request Self-Service access for exempt employees, board members, & contracted individuals
For Trades Program moves, repairs or other Tool Crib related services
Software that is not Brightspace, ImageNow or Colleague
Requests for issues with logins/password or access to college network resources.
Requests for new or replacement mobile phones, support and plan changes.
Requests related to Polycom desk phones.
This form begins the IT Account, Access & Hardware provisioning processes for an Onboarding or Change of Position.
Requests for purchase of new/non-standard* hardware/ IT equipment. This is not for Hardware Support or new employee hardware provisioning/set up.
This form begins Account Access changes for Offboarding Employees