My Recently Visited Services
Request a change of name for your Coast Mountain College accounts once you have confirmation that your name has been updated in Colleague.
Issues with Colleague / myCMTN / Informer / Colleague specific printing
Software that is not Brightspace, ImageNow or Colleague
Requests for services from Institutional Research
This form begins the IT Account, Access & Hardware provisioning processes for an Onboarding or Change of Position.
Requests for issues with logins/password or access to college network resources.
Requests for desktops, laptops, and associated computer hardware support.
Not purchasing.
For toner replacement or printing request please visit the Campus store and Print shop category.
Request Self-Service access for exempt employees, board members, & contracted individuals
For requests having to do with the configuration of Etrieve, e.g., permissions, document types, workflows, etc.
Requests for new or replacement mobile phones, support and plan changes.
Requests related to Polycom desk phones.
Requests for purchase of new/non-standard* hardware/ IT equipment. This is not for Hardware Support or new employee hardware provisioning/set up.
Requests for video conference (VC) room equipment and troubleshooting. This is not for Faculty usage support of VC room equipment. For such requests, please use the Faculty Support Request (COLT) service.
This form begins Account Access changes for Offboarding Employees
Requests related to Coast Mountain College web sites, SharePoint Portal and Sitefinity CMS
Issues with connection to College network and shared drives
Requests related to IT security; MFA, antivirus alerts, phishing emails, unauthorized access.