My Recently Visited Services
Software that is not Brightspace, ImageNow or Colleague
Requests for video conference (VC) room equipment and troubleshooting. This is not for Faculty usage support of VC room equipment. For such requests, please use the Faculty Support Request (COLT) service.
This form begins the IT Account, Access & Hardware provisioning processes for an Onboarding or Change of Position.
This form begins Account Access changes for Offboarding Employees
Requests for desktops, laptops, and associated computer hardware support.
Not purchasing.
Requests for services from Institutional Research
For requests having to do with the configuration of Etrieve, e.g., permissions, document types, workflows, etc.
Requests for issues with logins/password or access to college network resources.
Requests related to Coast Mountain College web sites, SharePoint Portal and Sitefinity CMS
Requests related to D2L / Brightspace that are not: Class List Updates, New Shell Creation, or Faculty Support (COLT) requests
Issues with Colleague / myCMTN / Informer / Colleague specific printing
Use this service for requests related to issues with Papercut and printing.
Requests for new or replacement mobile phones, support and plan changes.
Requests related to Polycom desk phones.
Request a class list update for your LIVE Brightspace course shells
Request a change of name for your Coast Mountain College accounts once you have confirmation that your name has been updated in Colleague.
Request support for use of Coast Mountain College Instructional/Learning Technologies. Brightspace, Bluejeans, Classroom Technology, Other.
Request Self-Service access for exempt employees, board members, & contracted individuals