My Recently Visited Services

Requests related to issues with College email.

for Tool Crib Supply / Order requests

Requests for video conference (VC) room equipment and troubleshooting. This is not for Faculty usage support of VC room equipment. For such requests, please use the Faculty Support Request (COLT) service.

Requests for services, such as office moves, repairs, etc.

Orders for merchandise, textbooks and supplies.

Requests for services from Institutional Research

This form begins the IT Account, Access & Hardware provisioning processes for an Onboarding or Change of Position.

Software that is not Brightspace, ImageNow or Colleague

Requests for Employee ID Card updates and replacements

Tickets for Security Services

Requests related to IT security; MFA, antivirus alerts, phishing emails, unauthorized access.

Requests for issues with logins/password or access to college network resources.

Requests for desktops, laptops, and associated computer hardware support.
Not purchasing.

Requests related to TeamDynamix

Issues with connection to College network and shared drives

This form begins Account Access changes for Offboarding Employees

Requests related to Coast Mountain College web sites, SharePoint Portal and Sitefinity CMS

Requests for purchase of new/non-standard* hardware/ IT equipment.  This is not for Hardware Support or new employee hardware provisioning/set up.

For requests having to do with the configuration of Etrieve, e.g., permissions, document types, workflows, etc.

For Trades Program moves, repairs or other Tool Crib related services

Submission of dates for an employee's Leave

Request Self-Service access for exempt employees, board members, & contracted individuals

Request support for use of Coast Mountain College Instructional/Learning Technologies. Brightspace, Bluejeans, Classroom Technology, Other.