My Recently Visited Services
Request a class list update for your LIVE Brightspace course shells
Requests related to D2L / Brightspace that are not: Class List Updates, New Shell Creation, or Faculty Support (COLT) requests
Requests for large quantity printing, photocopying, and binding needs.
This form begins the IT Account, Access & Hardware provisioning processes for an Onboarding or Change of Position.
Requests for issues with logins/password or access to college network resources.
Issues with Colleague / myCMTN / Informer / Colleague specific printing
Request Self-Service access for exempt employees, board members, & contracted individuals
Use this service for requests related to issues with Papercut and printing.
Software that is not Brightspace, ImageNow or Colleague
Issues with connection to College network and shared drives
Requests related to Coast Mountain College web sites, SharePoint Portal and Sitefinity CMS
Requests related to IT security; MFA, antivirus alerts, phishing emails, unauthorized access.
Request support for use of Coast Mountain College Instructional/Learning Technologies. Brightspace, Bluejeans, Classroom Technology, Other.
Requests for video conference (VC) room equipment and troubleshooting. This is not for Faculty usage support of VC room equipment. For such requests, please use the Faculty Support Request (COLT) service.
For Trades Program moves, repairs or other Tool Crib related services
Request a change of name for your Coast Mountain College accounts once you have confirmation that your name has been updated in Colleague.
Requests for services from Institutional Research
Requests for new or replacement mobile phones, support and plan changes.
Requests related to Polycom desk phones.