My Recently Visited Services
This form begins the IT Account, Access & Hardware provisioning processes for an Onboarding or Change of Position.
Request a change of name for your Coast Mountain College accounts once you have confirmation that your name has been updated in Colleague.
Requests for desktops, laptops, and associated computer hardware support.
Not purchasing.
Requests for video conference (VC) room equipment and troubleshooting. This is not for Faculty usage support of VC room equipment. For such requests, please use the Faculty Support Request (COLT) service.
For requests having to do with the configuration of Etrieve, e.g., permissions, document types, workflows, etc.
For Trades Program moves, repairs or other Tool Crib related services
This form begins Account Access changes for Offboarding Employees
Issues with connection to College network and shared drives
Requests related to IT security; MFA, antivirus alerts, phishing emails, unauthorized access.
Request a class list update for your LIVE Brightspace course shells
Requests for services from Institutional Research
Requests related to D2L / Brightspace that are not: Class List Updates, New Shell Creation, or Faculty Support (COLT) requests
Request support for use of Coast Mountain College Instructional/Learning Technologies. Brightspace, Bluejeans, Classroom Technology, Other.
Requests for new or replacement mobile phones, support and plan changes.
Requests related to Polycom desk phones.
Requests for issues with logins/password or access to college network resources.
Issues with Colleague / myCMTN / Informer / Colleague specific printing
Software that is not Brightspace, ImageNow or Colleague
Requests related to Coast Mountain College web sites, SharePoint Portal and Sitefinity CMS