My Recently Visited Services
Software that is not Brightspace, ImageNow or Colleague
Requests for new or replacement mobile phones, support and plan changes.
Requests related to Polycom desk phones.
For toner replacement or printing request please visit the Campus store and Print shop category.
This form begins Account Access changes for Offboarding Employees
Request support for use of Coast Mountain College Instructional/Learning Technologies. Brightspace, Bluejeans, Classroom Technology, Other.
Requests for desktops, laptops, and associated computer hardware support.
Not purchasing.
Requests for issues with logins/password or access to college network resources.
Request Self-Service access for exempt employees, board members, & contracted individuals
Issues with Colleague / myCMTN / Informer / Colleague specific printing
Requests related to Coast Mountain College web sites, SharePoint Portal and Sitefinity CMS
This form begins the IT Account, Access & Hardware provisioning processes for an Onboarding or Change of Position.
Requests for services from Institutional Research
Requests related to IT security; MFA, antivirus alerts, phishing emails, unauthorized access.
For requests having to do with the configuration of Etrieve, e.g., permissions, document types, workflows, etc.
Issues with connection to College network and shared drives
Requests for purchase of new/non-standard* hardware/ IT equipment. This is not for Hardware Support or new employee hardware provisioning/set up.