My Recently Visited Services

Requests related to issues with College email.

Requests for services, such as office moves, repairs, etc.

Requests related to IT security; MFA, antivirus alerts, phishing emails, unauthorized access.

Requests for purchase of new/non-standard* hardware/ IT equipment.  This is not for Hardware Support or new employee hardware provisioning/set up.

Requests for desktops, laptops, and associated computer hardware support.
Not purchasing.

Requests related to TeamDynamix

This form begins the IT Account, Access & Hardware provisioning processes for an Onboarding or Change of Position.

Software that is not Brightspace, ImageNow or Colleague

for Tool Crib Supply / Order requests

Requests for services from Institutional Research

Issues with Colleague / myCMTN / Informer / Colleague specific printing

Orders for merchandise, textbooks and supplies.

Tickets for Security Services

This form begins Account Access changes for Offboarding Employees

Requests for issues with logins/password or access to college network resources.

Requests related to Coast Mountain College web sites, SharePoint Portal and Sitefinity CMS

For requests having to do with the configuration of Etrieve, e.g., permissions, document types, workflows, etc.

Use this service for requests related to issues with Papercut and printing.

Requests for new or replacement mobile phones, support and plan changes.
Requests related to Polycom desk phones.

Submission of dates for an employee's Leave

Request support for use of Coast Mountain College Instructional/Learning Technologies. Brightspace, Bluejeans, Classroom Technology, Other.

Requests for video conference (VC) room equipment and troubleshooting. This is not for Faculty usage support of VC room equipment. For such requests, please use the Faculty Support Request (COLT) service.

For Trades Program moves, repairs or other Tool Crib related services