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    Lookup Category Clear Category
    Services or Offerings?
    Brightspace Class List Update
    1. Services
    2. Information Technology Support
    3. Brightspace
    Request a class list update for your LIVE Brightspace course shells
    Brightspace Shell Creation
    1. Services
    2. Information Technology Support
    3. Brightspace
    New Brightspace Shells only
    Campus Store
    1. Services
    2. Campus Store & Printshop
    Orders for merchandise, textbooks and supplies.
    Etrieve (Softdocs)
    1. Services
    2. Information Technology Support
    For requests having to do with the configuration of Etrieve, e.g., permissions, document types, workflows, etc.
    Faculty Support Request
    1. Services
    2. Center of Learning & Teaching (COLT)
    Request support for use of Coast Mountain College Instructional/Learning Technologies. Brightspace, Bluejeans, Classroom Technology, Other.
    General Brightspace
    1. Services
    2. Information Technology Support
    3. Brightspace
    Requests related to D2L / Brightspace that are not: Class List Updates, New Shell Creation, or Faculty Support (COLT) requests
    ID Cards
    1. Services
    2. Ancillary Services
    Requests for Employee ID Card updates and replacements
    Institutional Research Request
    1. Services
    2. Registrar's Office & Institutional Research
    3. Institutional Research
    Requests for services from Institutional Research
    Maintenance Request
    1. Services
    2. Facilities and Security Services
    3. Maintenance
    Requests for services, such as office moves, repairs, etc.
    Onboarding/Change of Position - IT Account, Access & Hardware Changes
    1. Services
    2. Information Technology Support
    3. IT Account Status Changes
    This form begins the IT Account, Access & Hardware provisioning processes for an Onboarding or Change of Position.
    Print Shop
    1. Services
    2. Campus Store & Printshop
    Security Services Request
    1. Services
    2. Facilities and Security Services
    3. Security
    Tickets for Security Services
    Tool Crib Services
    1. Services
    2. Tool Crib Services
    For Trades Program moves, repairs or other Tool Crib related services
    Tool Crib Supply / Order
    1. Services
    2. Tool Crib Services
    for Tool Crib Supply / Order requests
    CMTN Web Sites & Sitefinity CMS
    1. Services
    2. Information Technology Support
    Requests related to Coast Mountain College web sites, SharePoint Portal and Sitefinity CMS