Popular Services

Requests for services, such as office moves, repairs, etc.

Requests for desktops, laptops, and associated computer hardware support.
Not purchasing.

Requests related to D2L / Brightspace that are not: Class List Updates, New Shell Creation, or Faculty Support (COLT) requests

Requests related to Coast Mountain College web sites, SharePoint Portal and Sitefinity CMS

New Brightspace Shells only

This form begins the IT Account, Access & Hardware provisioning processes for an Onboarding or Change of Position.

Requests related to issues with College email.

Requests for services from Institutional Research

This form begins Account Access changes for Offboarding Employees

Orders for merchandise, textbooks and supplies.

Requests for new or replacement mobile phones, support and plan changes.
Requests related to Polycom desk phones.

Request support for use of Coast Mountain College Instructional/Learning Technologies. Brightspace, Bluejeans, Classroom Technology, Other.

Request a class list update for your LIVE Brightspace course shells

Software that is not Brightspace, ImageNow or Colleague

Issues with Colleague / myCMTN / Informer / Colleague specific printing

Requests for issues with logins/password or access to college network resources.

Requests related to TeamDynamix

Issues with connection to College network and shared drives

Use this service for requests related to issues with Papercut and printing.

Requests related to IT security; MFA, antivirus alerts, phishing emails, unauthorized access.

For Trades Program moves, repairs or other Tool Crib related services

for Tool Crib Supply / Order requests

Requests for video conference (VC) room equipment and troubleshooting. This is not for Faculty usage support of VC room equipment. For such requests, please use the Faculty Support Request (COLT) service.

Request a change of name for your Coast Mountain College accounts once you have confirmation that your name has been updated in Colleague.