In the context of Coast Mountain College Information Technology resources;
A business case provides justification for obtaining hardware, software or service, or undertaking a project.
This typically takes the form of a service request or document submitted to CMTN IT by a CAT member or their delegate.
A business case should clearly state the problem, business need, benefits, and rationale. This allows CMTN to make an informed decision about how and if to fulfill a request. A business case is not meant to be used as a justification for a decision already made.
Business cases will be revisited if requests change materially during the course of fulfillment.